► Data Protection & Privacy
At w663, protecting the personal data of our Pakistani players is a top priority. This Privacy Policy explains exactly what information we collect, why we collect it, how it is stored and processed, who we share it with, and what rights you hold over your own data. We believe in full transparency — no small print surprises.
Six core principles that guide every decision we make about your personal data on the w663 platform.
All data transmitted to and from the w663 platform is protected by 256-bit SSL/TLS encryption. Your account credentials, payment information, and personal details are never stored in plain text anywhere on our infrastructure.
w663 does not sell, rent, or trade your personal information to any third party for marketing purposes. Your data is used solely to operate the platform, comply with regulatory obligations, and improve your gaming experience.
You have the right to access, correct, export, and request deletion of your personal data at any time. w663 honours all data subject rights requests made in good faith within the timeframes set out in this Privacy Policy.
We only collect data that is strictly necessary for the operation of the w663 platform, fulfilment of our legal and regulatory obligations, and delivery of the services you use. We do not collect data speculatively or beyond what is needed.
Your personal data is not kept indefinitely. w663 applies clear data retention schedules to all categories of personal information, after which data is securely deleted or anonymised. Retention periods are determined by regulatory requirements and operational necessity.
w663 processes personal data in accordance with its international gaming licence obligations. Our data practices are reviewed regularly to ensure alignment with applicable data protection standards and gaming regulatory requirements.
This Privacy Policy is issued by w663 ("w663", "we", "us", "our"), the legal entity that owns and operates the w663 online casino and sports betting platform accessible at w663.org and any associated mobile or digital interfaces operating under the w663 brand.
w663 acts as the data controller in respect of the personal data of all registered Players and website visitors. As data controller, w663 is responsible for determining the purposes and means by which your personal data is processed. For all data-related enquiries, you can contact us via live chat inside the platform or by email at the address listed in Section 13 of this Policy.
This Privacy Policy applies to all personal data collected through your use of the w663 platform, including data collected during account registration, KYC verification, deposits and withdrawals, gameplay, customer support interactions, and general browsing of the w663 website.
w663 collects personal data across several categories depending on your interaction with the platform. The table below sets out the main categories of data we collect, along with examples of specific data points within each category:
| Category | Data Points Collected | Collection Trigger |
|---|---|---|
| Identity Data | Full legal name, date of birth, CNIC number, CNIC scanned copy, selfie with CNIC | Registration & KYC verification |
| Contact Data | Pakistani mobile number, email address, city of residence (e.g., Karachi, Lahore, Islamabad) | Account registration |
| Financial Data | JazzCash/EasyPaisa account number, bank name (HBL, UBL, Meezan Bank, etc.), transaction amounts in PKR, deposit/withdrawal history | Payment processing |
| Gaming Activity Data | Bet history, game session logs, win/loss records, bonus usage, wagering records | Gameplay & responsible gaming monitoring |
| Technical Data | IP address, browser type and version, device type and OS, screen resolution, session timestamps | Automatic collection via cookies and server logs |
| Communication Data | Live chat transcripts, email correspondence, support ticket content, feedback submissions | Customer support interactions |
| Marketing Preferences | Opt-in/opt-out status for promotional emails and SMS, preferred game categories | Account settings & marketing consent |
The majority of personal data w663 holds about you is data you have provided directly — through completing the registration form, submitting KYC documents, initiating deposits or withdrawals, or contacting our support team. Providing accurate and complete data at these points is a condition of using the w663 platform, as detailed in our Terms & Conditions.
When you visit the w663 website or use the platform, certain technical data is collected automatically through server logs and cookies. This includes your IP address, the pages you visit, the duration of your sessions, and the device and browser you use. This data helps w663 maintain platform security, detect fraud, and improve the user experience. See Section 5 for full details on our cookie practices.
w663 uses the personal data we collect for the following specific purposes. We do not use your data for any purpose that is incompatible with the purposes listed below:
w663 processes your personal data on one or more of the following legal bases, depending on the specific purpose of each processing activity:
Cookies are small text files placed on your device when you visit the w663 website. They allow the platform to remember information about your visit — such as your login session, language preferences, and game history — and help us understand how you interact with the site. Similar technologies such as web beacons, pixel tags, and local storage objects may also be used for equivalent purposes.
You can manage your cookie preferences through your browser settings. Most browsers allow you to view, block, and delete cookies at a granular level. Note that disabling strictly necessary cookies will prevent you from using the w663 platform. Disabling other cookie categories may affect platform functionality or the accuracy of responsible gaming monitoring tools.
w663 does not sell or rent your personal data to any third party. We share your data only in the specific, limited circumstances described below:
All third-party data processors engaged by w663 are subject to written data processing agreements that restrict their use of your data to the specific purpose for which it was shared and require them to maintain appropriate technical and organisational security measures.
w663 retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following indicative retention periods apply to the main categories of data held by w663:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account & Identity Data | Duration of account + 5 years after closure | Regulatory / AML obligation |
| KYC Documents (CNIC) | Duration of account + 5 years after closure | Gaming licence requirement |
| Financial Transaction Records | 7 years from transaction date | AML / financial records law |
| Gaming Activity Logs | 5 years from activity date | Gaming licence / dispute resolution |
| Customer Support Records | 3 years from last interaction | Legitimate interests / dispute resolution |
| Marketing Consent Records | Until consent withdrawn + 2 years | Legal accountability requirement |
| Technical / Cookie Data | 13 months from collection | Analytics standard / legitimate interests |
Upon expiry of the applicable retention period, personal data is either securely deleted or irreversibly anonymised so that it can no longer be linked to an identifiable individual. Anonymised data may be retained indefinitely for aggregate statistical analysis.
As a w663 player, you hold the following rights in respect of your personal data. w663 is committed to honouring all data rights requests made in good faith promptly and within the applicable timeframes:
You have the right to request a copy of all personal data w663 holds about you. w663 will provide a structured data export within 30 days of a valid access request. The first request is free of charge; subsequent requests within a 12-month period may incur a reasonable administrative fee.
You have the right to request correction of any personal data w663 holds about you that is inaccurate or incomplete. You can update most contact details directly from within your account settings. For identity data corrections (e.g., CNIC name discrepancies), contact support with supporting documentation.
You have the right to request deletion of your personal data in certain circumstances — for example, where the data is no longer necessary for the purpose it was collected, or where you withdraw consent and no other legal basis applies. Note that w663 cannot erase data it is legally required to retain (e.g., KYC records held under AML obligations) — in these cases, we will inform you of the data that must be retained and the reason.
You have the right to request that w663 restrict processing of your personal data in certain circumstances, such as where you contest the accuracy of data during a verification period, or where you have objected to processing and a decision is pending.
Where processing is based on your consent or on a contract, and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format (such as CSV or JSON) and to transmit that data to another service provider.
You have the right to object to processing of your personal data where that processing is carried out on the basis of w663's legitimate interests. You also have an unconditional right to object to processing for direct marketing purposes at any time, which w663 will honour immediately upon receipt of a valid objection.
To exercise any of the rights listed above, contact w663 via live chat or by email at [email protected]. w663 will acknowledge all data rights requests within 5 business days and will provide a substantive response within 30 calendar days. Where a request is complex or numerous, this period may be extended by a further 60 days, with notice provided.
w663 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. Our key security controls include:
The w663 platform is strictly intended for individuals aged 21 years and above. w663 does not knowingly collect personal data from individuals under the age of 21, and the w663 platform is not directed at or designed for use by minors.
Age verification is a mandatory step in the w663 account registration and KYC process. All Players are required to submit a valid Pakistani CNIC confirming they are at least 21 years of age before they are permitted to make deposits or access real-money gaming services on the platform.
If w663 becomes aware that personal data has been collected from an individual who is under the age of 21, the relevant account will be immediately closed, all funds will be handled in accordance with our minor gambling response procedure, and all personal data relating to that individual will be securely deleted to the extent permitted by applicable legal obligations.
If you are a parent or guardian and believe that a person under 21 in your household has registered an account on the w663 platform, please contact our support team immediately via live chat so that we can take prompt action.
w663 is an internationally operated gaming platform. As a result, your personal data may be processed on servers or by third-party service providers located in jurisdictions outside of Pakistan. Where such international transfers occur, w663 takes steps to ensure that your data is protected to a standard equivalent to that described in this Privacy Policy.
Transfers to third-party service providers in other jurisdictions are governed by contractual data transfer mechanisms, including standard data processing clauses that require the receiving party to maintain appropriate security measures and to process your data only in accordance with w663's instructions and applicable data protection standards.
By registering an account on the w663 platform and accepting these terms, you acknowledge that your personal data may be transferred to and processed in jurisdictions outside Pakistan in the course of w663 providing its services to you.
w663 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or platform features. Where changes are material — meaning they significantly affect your privacy rights or how your data is used — w663 will notify you via email to your registered address and via a notification displayed on the platform, with a minimum of 7 days' advance notice before the changes take effect.
Minor or clarificatory changes that do not affect your substantive privacy rights may be published immediately. The "Last Updated" date at the top of this Policy will always reflect the most recent revision. We encourage you to review this Privacy Policy periodically to stay informed about how w663 is protecting your data. Your continued use of the w663 platform after any update to this Policy constitutes your acceptance of the revised version.
If you have any questions about this Privacy Policy, wish to exercise a data right, or want to raise a concern about how w663 has handled your personal data, please contact us through one of the following channels:
w663 will acknowledge all privacy-related enquiries within 5 business days and will provide a substantive written response within 30 calendar days, extendable by a further 60 days for complex requests with prior notice.
If you are not satisfied with how w663 has responded to your privacy concern, you have the right to escalate your complaint to the relevant regulatory body under the terms of w663's international gaming licence. Details of the applicable regulatory body are available on our About Us page.
Your privacy is protected, your data is secure, and your rights are respected — every session, every day. Join thousands of Pakistani players who trust w663 for cricket betting, slots, live casino, and more.